On February 11, 2024, Lorain County municipalities took a significant step in recognizing the invaluable service provided by 2-1-1 First Call For Help powered by United Way of Greater Lorain County. United Way staff obtained proclamations from Lorain County Commissioners, City of Oberlin, City of Elyria, and City of Lorain declaring February 11th as 2-1-1 Awareness Day, confirming their longstanding commitment of this essential service in the community.

For over two decades, 2-1-1 has been a steadfast source of support and guidance for individuals facing various challenges. Since its inception, it has responded to an astonishing 441,000 requests for help, demonstrating its unwavering dedication to assisting individuals from all walks of life, especially during their most trying times. Furthermore, the launch of the 2-1-1 searchable database in 2010 has facilitated over 246,000 unique web searches, showcasing the platform’s accessibility and effectiveness in connecting individuals with vital resources and assistance.

The significance of 2-1-1’s impact is evidenced by the exponential increase in web searches and calls for assistance. With web searches surpassing previous records and calls expected to exceed 16,000, it’s evident that 2-1-1 remains a crucial lifeline for the community. Housing, utilities, food insecurity, and health concerns consistently emerge as the top needs expressed by individuals seeking support, highlighting the fundamental role that 2-1-1 plays in addressing critical issues affecting community members’ well-being.

2-1-1’s compassionate information and referral specialists continue to serve as a beacons of hope, providing crisis support and essential resources to those feeling overwhelmed and unsure of where to turn. Available 24 hours a day, 2-1-1 ensures that help is always within reach, offering reassurance and assistance whenever it’s needed most.

The proclamations of 2-1-1 First Call For Help Awareness Day serves as a testament to the vital role that 2-1-1 plays in supporting and strengthening communities. Raising awareness about 2-1-1 First Call for Help ensures that all individuals in need are aware of this invaluable resource. Help is a just a call away, and starts with 2-1-1.